Tuesday, October 26, 2010

"Ask here" feature on PTC website offers on-demand student service


The Pine Technical College website employs a feature called ask here, an efficient and comprehensive always-available vault of information and answers to students' most need-to-know questions about PTC. By using ask here, students are empowered to privately research and resolve issues without needing to reach someone or ask for assistance; it's always "on" and always available.

PTC students have always had high expectations — to be heard, supported and valued. With ask here, students have an arsenal of tools at hand -- information delivered with just a few keystrokes in an efficient, fast, private and thorough manner. The feature is supported by RightNow Technologies, a software company that many MnSCU system campuses use for just the same purpose. Visit the PTC website, look for the orange ask here button, and try it!

No comments: